QueueOne tcn

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Delete Form Item

Delete this form item? Existing submitted transaction metadata will remain in transaction history.

Change Password

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Create Service

Service NameService Type

Queuing uses the normal service queue. Workflow / Document Tracking enables routed approvals and document-style processing. Both combines them while retaining one tracking number.

Generate queue numbers for this service Require requester email address Require priority selection

The workflow creator can decide whether Email Address and Priority are mandatory for this service.

Add Workflow Step / Task

Task / Step Name

Order

SLA Minutes

Starting step Completion step

Continue with previous assigned personnel ⓘAutomatically assigns this task to the personnel who handled the previous task. No new Designated Personnel selection is required.

Edit Task / Step

Task / Step Name

Order

SLA Minutes

Starting step Completion step

Continue with previous assigned personnel ⓘAutomatically assigns this task to the personnel who handled the previous task. No new Designated Personnel selection is required.

Delete Task / Step

Are you sure you want to delete ?

Its designated personnel and workflow routes will also be removed. If a transaction currently references this step, QueueOne will block the deletion.

Edit Forwarding Route

From:

Action / Route NameDecision / Outcome (optional)Route to Department (optional)Destination StepResulting Status

Add Forwarding Route

From:

Action / Route NameDecision / Outcome (optional)Route to Department (optional)Destination StepResulting Status

Set Current Concern to Pending

Pending ReasonExpected Follow-up Date (optional)

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